From the gate for arrival, follow the signs to the Exit. When you are come in to the public area, follow the "Car Rental" signs. (The signs are also visible from the Exit).
From the Localiza's counter, our attendants will direct the location from where the shuttle will depart.
All additional drivers must meet all rental requirements. All additional drivers must appear at the rental counter with the primary renter. All additional drivers must sign the rental agreement. An additional daily fee may apply for any additional drivers. The additional driver can only be added to the contract at the pick-up location.
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The minimum age requirement is 18. For drivers under the age of 21 the "Young Driver" condition will be included in the rental agreement. An additional daily fee of 29.90 BRL per day applies for every vehicle type.
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It is only allowed to drive the rented vehicle within the territory of Brazil. In case of breaching that rule by the customer, the rental agreement may be terminated by the lessor with immediate effect and the contracted protections such as Collision Damage Waiver (CDW/TP), Third Party Liability (SLI), Glass and Tires coverage may be cancelled.
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All rentals where the vehicle is not returned to the same location as it is collected from will be subject to a one way fee. The one way fee varies based on car category, location and pick up date. The exact amount of the one way fee will be displayed during the reservation process when entering the dates, desired route and car category.
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Collision Damage Waiver (CDW/TP) is not an insurance. This optional protection is available for purchase but not required to rent a vehicle. If you choose to contract this protection, there will be coverages for physical damages of the rental car and its accessories in cases of theft, robbery, fire and collision. The customer will bear, regardless of the event and his fault, with the Indemnification for Operating Costs of Localiza, limited to the amounts above.
CDW has a deductible that may be up to 20000 BRL depending on vehicle type and rental duration.
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If the renter does not choose to purchase an optional fuel product at the start of the rental period and does not return the vehicle with the same level of fuel as at the start of the rental period (as indicated on the Rental Agreement) the renter will be required to pay a refueling service fee calculated as the difference between the fuel level recorded on the Rental Agreement and that recorded upon the return of the vehicle multiplied by the fuel price displayed at the branch. Unused or excess fuel will not be refunded.
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It is mandatory to present a physical credit card in the customer's name with an available limit for pre-authorisation and/or future payments. We accept cash in the form of BRL and debit/credit card payment upon return of the vehicle. Credit cards accepted: American Express®, MasterCard® and VISA®. An authorisation on the credit card will be taken on all rentals and the deposit amount may vary, based on the pick-up location, dates of rental and type of vehicle rented. This authorisation amount may be used towards damage or late charges in the event that the vehicle is returned late or damaged.
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All customers must be over 18 years old and must have a valid driving licence from their country of origin, a valid passport, a CRNM (National Migration Registration)/Boarding pass and a physical credit card. The name on the credit card must match the name of the renter.
A percentage of the final amount of the rental agreement (12%) will be charged as a rental/service fee to cover operating costs and help maintain high-quality infrastructure.
If the driving licence is written in a language and characters different from those of the country of rental, an International Driving Permit is also required. Renters are advised to check whether local authorities require foreign drivers to present an International Driving Permit to avoid the risk of potential fines. Renters with licences from countries that are not part of the International Driving Permit Agreement should carry a certified translation.
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By choosing to purchase this protection, the customer has coverage for bodily harm to third parties, material damage to third parties and moral damage to third parties up to the limits below:
Bodily harm to third parties: 200,000 BRL
Material damage to third parties: 100,000 BRL
Moral harm to third parties: 10,000 BRL
The customer will bear Localiza's indemnification for operating costs, limited to the above amount, whenever responsible for the damage.